Customer Relationship Management

We are working on creating a complete CRM solution. I would like to know what you like or dis-like about CRM software. It would be an online based solution. Please leave your comments in this post. Your help is very appreciated. If you would like to be a applicaiton tester in the future please also let me know. So let me know what you would like to see in the perfect CRM.

Mesu Bowls Beautifully Designed

I had an opportunity to listen to a young lady named Jen that had an idea when she was working on her thesis in college. Her idea was started by a diet. She began dieting and working on portion control. To do this she was continually measuring her food in a mesuring cup. She would then just eat out of the measuring cups. She wanted the ability to have something to measure her food and have it look good enough to put it on the dinner table. She invented mesu. It has been a huge success and been featured in many different magazines as well as other media. It has become a huge hit with celebrities as they are beginning to use them as gifts. It was cery inspiring to see someone take their idea from just that to a successful project.

Kelly Goto at the How Design Conference

This past weekend I was at the How magazine Design Conference. I had the opportunity to listen to Kelly Goto of GotoMedia talk about web design and the business side of the web. He talk was very inspiring and helpful. I also got a copy of her new book web site redesign version 2.0. She is truely focused about useability and how to improve the web for everyone. One aspect of the web that she sees as continueing to grow is blogging. She sees this as being used not just in the teenager world and personal world. Corporations are beginning to use blogs to get their messages out. This gives them a way to get the true facts out as well as they can do customer and user surveys very quickly by being able to allow visitors to their blog to comment on what they read. I think that it will be interesting to see what happens in the future.